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Agent Services

Contact / Payment Information

Agent Services Directory

Addresses & Phone Numbers

Mailing Address for Standard Mail:
Agent Services Division
1204 Mail Service Center
Raleigh, NC 27699-1204

Physical Office Location Address for In Person, Certified and Overnight Mail:
Dobbs Building
430 N. Salisbury Street
Raleigh, NC 27603

Division Phone & Fax Number:
Phone: 919-807-6800
Fax: 919-715-3794; 919-715-7352

Insurance and Bail Bond License Administration Vendor Phone Number:
Pearson VUE: Questions on prelicensing education and new/renewal application process - 866-265-6329

Insurance CE Vendor Phone Number:
Prometric 866-241-3121

Insurance and Bail Bond Examination Vendor Phone Number:
Pearson VUE: Reservations for licensing examinations - 800-274-0668

Payment Information

Agent Services Division does not accept cash; electronic funds transfer (EFT), automated clearing house (ACH) or credit card transactions.

Credit Card transactions can be made through NIPR for certain transactions; see online services on the Agent Services home page.

Make all payments by personal check, agency/company check, money order or cashiers check made payable to the North Carolina Department of Insurance.

Agent Services Division will return the following payments:

  • Checks or money orders not made payable to NCDOI
  • Payments received without documentation (applications, written statement requesting service, invoice, etc.)
  • Personal checks without an address
  • Starter and counter checks
  • Incomplete checks