Services for Consumers

• Complaint Form

Healthcare Professionals and Facilities

Healthcare professionals and facilities can learn about when and how the Department can assist them with problems in dealing with health plans, learn about insurance products and regulation by accessing consumer and industry information, and obtain copies of Department of Insurance publications.

Related Publications

Prompt Pay Law

• "Prompt Pay Law" (NCGS §58-3-225)
• North Carolina Department Of Insurance Prompt Pay Guidance
• Information About Companies with Extension for Prompt Pay Compliance
• Availability of Information on NC's Prompt Pay Law

Uniform Credentialing Law

• Uniform Credentialing Rules
• Uniform Credentialing Q & A
• Uniform Provider Credentialing Application

Provider Complaints

• Complaint Form
• Complaints Against Health Plans - Guidance for Providers

HMO/PPO Listings and Insured Enrollment

• Enrollment by Company or County

Other

• HIPAA Transaction & Code Sets Information for Covered Entities