| ATTENTION MILITARY SERVICEMEMBERS: Determine if You’re Entitled to Compensation under Life Insurance Multi-state Settlement. |
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| INFORMATION ON COBRA CONTINUATION PREMIUM SUBSIDY |
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| Consumer Services Division: 1-800-546-5664 |
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- Telephone Assistance: Specialists are available by phone Monday-Friday, 8:00am-4:45pm, to answer your questions about Property & Casualty insurance, and about Life & Health insurance.
- File a Complaint - Click on this link to learn about the Consumer Services Division’s role in handling consumers’ insurance-related complaints, and to access an online complaint form.
- ALERT! Consumers and Business Owners - Click on this link to access Cease and Desist Orders issued by the Commissioner, along with Consumer Alerts that directly affect many North Carolinians.
- Disaster and Recovery Information - Click on this link for publications and other information related to hurricanes, floods, winter storms, other natural disasters that can occur in North Carolina, and NCDOI's Disaster Mediation Program.
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- Market Assistance Program (MAP) - This Program is designed to assist commercial insurance buyers in their efforts to obtain difficult-to-place commercial coverage. Agents and consumers can call (919) 807-6750 or (800) 546-5664 for assistance.
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| External Review Program: 1-877-885-0231 |
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- External Review
Help! My Health insurer denied my claim, by stating that it was not medically necessary.
- Consumer Counseling
Under North Carolina law, you have the right to appeal the insurance company’s decision to deny your treatment. Here are some things you should know about your rights...
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| Workers’ Compensation |
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| Insurer Ratings and Evaluations Web Sites |
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- A.M. Best - The Insurance Information Source
- NCQA - National Committee for Quality Assurance
- NCIOM - NC Consumer’s Guide to Health Plan Selection
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| Other Links of Interest |
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