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NCDOI HurriClaims Center

After The Storm - Disaster Mediation

Find out what to do if you've suffered storm damage.

The Commissioner of Insurance may issue an order establishing the Disaster Mediation Program following a state of disaster proclaimed by the Governor or declared by the President. Eligible individuals who have had a homeowners insurance claim partially or completely denied can request a mediation conference in which an independent mediator with no connection to the insurance company will facilitate discussion between the insurance company and the policyholder to help them reach a resolution.