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NCDOI HurriClaims Center

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Important Contact Information

NCDOI Consumer Services

855-408-1212 (toll free)

Call the Department of Insurance Consumer Services hotline if you have insurance-related questions about homeowners, auto, health, life, disability and other types of coverage. Staff members can provide assistance if you want to find contact information for an insurance company, check the license status for an insurance agent or company, or file a complaint.

National Flood Insurance Program

Customer Service: 888-379-9531 or have a FloodSmart representative call you

TTY: 800-427-5593

Federal Emergency Management Agency (FEMA)


TTY: 800-462-7585

NC Joint Underwriting Association/NC Insurance Underwriting Assocation (BEACH/FAIR Plan)

800-662-7048 (toll free in N.C.)


N.C. Attorney General Consumer Protection

877-5-NO-SCAM (toll free in N.C.)


N.C. Department of Agriculture Emergency Programs