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North Carolina Senior Medicare Patrol Program (SMP)

Contact Information

Nationwide Toll Free Line: 877-99-NCSMP (62767)

Main Number: 919-807-6900

Fax Number: 919-807-6901

Email: ncsmp@ncdoi.gov

Mailing Address:
North Carolina Senior Medicare Patrol Program at
Seniors’ Health Insurance Information Program
11 South Boylan Avenue
Raleigh, NC 27603

Mail Service Center Address:
North Carolina Senior Medicare Patrol Program at
Seniors’ Health Insurance Information Program
1201 Mail Service Center
Raleigh, NC 27699-1201

STAFF CONTACT

 

RESPONSIBILITY

Stephanie Bias
North Carolina SMP Program Coordinator
919-807-6900
1-877-99-NCSMP
Stephanie.Bias@ncdoi.gov
The NCSMP Volunteer Coordinator/Program Specialist is a key contact for NCSMP volunteers and responsible for at-risk management and program development pertaining to the volunteer components of the NCSMP program. The specialist also responds to calls of Medicare/Medicaid billing errors, fraud and abuse through the NCSMP toll free line.
Kevin Robertson
NCSMP Director
919-807-6900
1-800-443-9354
Kevin.Robertson@ncdoi.gov
The NCSMP Director is responsible for program development and implementation; monitoring program activities; managing staff and conducting audits of coordinating sites to ensure grant funds are being utilized appropriately.
Diane Trainor
North Carolina SMP Outreach Specialist
919-807-6900
1-877-99-NCSMP
Diane.Trainor@ncdoi.gov
The NCSMP Program Specialist conducts educational outreach events for the Western part of North Carolina.