Questions about health insurance?
Start here.
You shouldn’t feel lost when you’re trying to understand your health insurance options.
When it comes to health care, you want to make the smartest, most-informed decisions for you and your family.
Health Insurance Smart NC can help you along the way.
How can Health Insurance Smart NC help you?
We can help you:
- File complaints or appeals with your health insurance company.
- Identify enrollment opportunities for health insurance coverage.
- Understand your rights and responsibilities regarding health insurance coverage.
- Request an external review if your health insurance claim was denied.
- Learn about health insurance-related issues.
Health Insurance Smart NC will help you whether you are covered by an individual or group health plan, a self-funded health benefit plan, the state high risk pool (Inclusive Health), the federal Pre-existing Condition Insurance Plan, or any other kind of public health coverage.
Services are provided at no cost to you.
Contact Us
North Carolina Department of Insurance
Health Insurance Smart NC
1201 Mail Service Center
Raleigh, NC 27699-1201
877-885-0231 (toll free)
919-807-6860
Fax: 919-807-6865
