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Questions about health insurance?

Start here.

855-408-1212 (toll free)

You shouldn’t feel lost when you’re trying to understand your health insurance options.

Health Insurance Smart NC will help you whether you are covered by an individual health plan, a group health or a self-funded health benefit plan.

How can Health Insurance Smart NC help you?

We can help you:

  • File complaints or appeals with your health insurance company.
  • Identify enrollment opportunities for health insurance coverage.
  • Understand your rights and responsibilities regarding health insurance coverage.
  • Request an external review if your health insurance claim was denied.
  • Learn about health insurance-related issues.

Services are provided at no cost to you.

Contact Us
North Carolina Department of Insurance
Health Insurance Smart NC
1201 Mail Service Center
Raleigh, NC 27699-1201
855-408-1212 (toll free)
Fax: 919-807-6865