Search this site.
HOME
ABOUT US
ABOUT THE DEPARTMENT
Department of Insurance
Office of State Fire Marshal
Commissioner and State Fire Marshal Wayne Goodwin
CONTACT US
Department of Insurance Directory
Office of State Fire Marshal Directory
INSURANCE DIVISIONS
PUBLIC
Consumer Services (Auto, Homeowners, Life and Other Insurance)
Health Insurance Smart NC (Health Insurance)
SHIIP (Medicare)
Criminal Investigations (Insurance Fraud)
EN ESPAÑOL
We offer select information in the Spanish language (en Español). View available resources in the Spanish language.
INSURANCE INDUSTRY
Agent Services (Agents, Adjusters, Bail Bondsmen, Business Entities)
Property and Casualty (Forms, Rates, Surplus Lines)
Life and Health (Forms and Rates)
Market Regulation
Financial Evaluation
Regulatory Actions
Actuarial Services
Legislative Services (Bulletins)
CONTACT US
File a Complaint with your Insurance Company
Health Insurance Questions?
Make a Suggestion
Employee Directory
Public Information Office (News Releases and Public Records Requests)
Controller's Office
Regional Offices
OFFICE OF STATE FIRE MARSHAL
FIRE AND RESCUE
Fire and Rescue Commission
Fire and Rescue Training
Research and Program Development
Fire and Rescue Grants and Relief Funds
Ratings and Inspections
Fire and Rescue Journal
Pocket Tools Training
ENGINEERING AND CODES
Engineering and Codes Division
State Building Codes
Code Enforcement Resources
Code Education Resources
Code Enforcement Officials (CEO) Certification Tools
Home Inspector Licensure Tools
Building Code Council
Code Officials Qualification Board
Home Inspectors Licensure Board
INJURY PREVENTION
Safe Kids NC
Injury Prevention Section
ADDITIONAL SERVICES
Manufactured (HUD) Homes and Modular Buildings
State Agency and University Insurance
Fire Safety Programs
Pyrotechnic Operator Certification
Crowd Manager Training
CONTACT US
Make a Suggestion
Employee Directory
Public Information Office (News Releases and Public Records Requests)
Controller's Office
Regional Offices
CONTACT US
DIRECTORIES
Department of Insurance
Office of State Fire Marshal
EMPLOYMENT
SMART NC HOME
ABOUT SMART NC
EXTERNAL REVIEW
ABOUT EXTERNAL REVIEW
REQUEST AN EXTERNAL REVIEW
INDUSTRY INFORMATION
HEALTH CARE REFORM
ABOUT HEALTH CARE REFORM
TIMELINE
MAJOR MEDICAL RATE FILINGS
OTHER RESOURCES
INDUSTRY INFORMATION
PUBLICATIONS
FAQs
WHAT PEOPLE ARE SAYING
CONTACTS
REQUEST A SPEAKER
notice
Services provided by the Managed Care Patient Assistance Program (MCPAP) have been transferred to the Health Insurance Smart NC Program (Smart NC)
helpful resources
Smart NC Assistance Online Form
Smart NC Assistance Form
Smart NC Assistance Form (Spanish)
Health Insurance Smart NC Brochure
Health Insurance Smart NC Brochure (Spanish)
Request an External Review
Request an External Review Form (Spanish)
877-885-0231 (toll free)
919-807-6865 (fax)
Contacts
Raleigh Office Directory
Susan
Nestor
Director
919-807-6860
1-877-885-0231-toll free
Susan.Nestor@ncdoi.gov
Kathy
Shortt
Operations Manager
919-807-6860
1-877-885-0231-toll free
Kathy.Shortt@ncdoi.gov
Luann
Muntz
Utilization Review Analyst
919-807-6860
1-877-885-0231-toll free
Luann.Muntz@ncdoi.gov
Connie
Richeal
Utilization Review Analyst
919-807-6860
1-877-885-0231-toll free
Connie.Richeal@ncdoi.gov
Pam
Graber
Utilization Review Analyst
919-807-6860
1-877-885-0231-toll free
Pam.Piasek@ncdoi.gov
Caren
McKoy
Administrative Assistant
919-807-6860
1-877-885-0231-toll free
Caren.McKoy@ncdoi.gov
Tiffany
Bennett-Cornelous
Office Manager
919-807-6860
1-877-885-0231-toll free
Tiffany.Bennett-Cornelous@ncdoi.gov
Bianca
Cogdell
Health Insurance Specialist
919-807-6860
1-877-885-0231-toll free
Bianca.Cogdell@ncdoi.gov
Tammie
Solomon
Health Insurance Specialist
919-807-6860
1-877-885-0231-toll free
Tammie.Solomon@ncdoi.gov
Charles
Washington
Health Insurance & Outreach Specialist
919-807-6860
1-877-885-0231-toll free
Charles.Washington@ncdoi.gov
Sheri
Moss
Health Insurance Specialist
919-807-6860
1-877-885-0231-toll free
Sherida.Moss@ncdoi.gov
Kimberly
Campbell
Health Insurance Specialist
919-807-6860
1-877-885-0231-toll free
Kimberly.Campbell@ncdoi.gov
Matthew
Swann
Health Insurance Specialist
919-807-6860
1-877-885-0231-toll free
Matthew.Swann@ncdoi.gov
Melinda
Munden
Outreach & Media Coordinator
919-807-6860
1-877-885-0231-toll free
Melinda.Munden@ncdoi.gov
Kimberly
Thomas
Program Assistant
919-807-6860
1-877-885-0231-toll free
Kimberly.Meadows-Thomas@ncdoi.gov
Karen
Wade
Communication Specialist
919-807-6860
1-877-885-0231-toll free
Karen.Wade@ncdoi.gov
Ellen
Wolfley
Communication Specialist
919-807-6860
1-877-885-0231-toll free
Ellen.Wolfley@ncdoi.gov
Jamiela
Young
Communication Specialist
919-807-6860
1-877-885-0231-toll free
Jamiela.Young@ncdoi.gov
Western Regional Office Directory
Jacquie
Buttles
Health Insurance & Outreach Specialist (Smart NC Western Office)
(828) 251-6075
1-877-885-0231-toll free in NC
Jacquie.Buttles@ncdoi.gov
Eastern Regional Office Directory
Currently vacant
This script is for the horizontal menu.
This script is for the vertical menu.