Agent Services

Business Entities and Agencies

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License Renewal

Corporations, Partnerships, Portable Electronics Business Entity, Public Adjuster, Self-Service Storage and Auto Rental Limited Lines Business Entity licenses renew annually on April 1.

Surplus Lines Business Entity licenses renew annually on September 1.

Agent Services Division will process all license renewals for residents and non-residents electronically through the National Insurance Producer Registry (NIPR). Renewals are required to be completed electronically pursuant to North Carolina Administrative Code, 11 NCAC 06A .0201.

License Changes

Request a Duplicate Copy of a License

To request a duplicate license, call Agent Services Division at 919-807-6800, send an e-mail request to, or submit a written request to Agent Services Division, 1204 Mail Service Center Raleigh, NC 27699-1204. The request must include the AGENCY name, TAX IDENTIFICATION NUMBER, current mailing address and type of license.te Copy of a License

License Name Change

Send written notification to Agent Services Division, 1204 Mail Service Center Raleigh, NC 27699-1204. The notification must include the previous and new name and tax identification number. IF THE NAME CHANGE ALSO INVOLVES A CHANGE OF TAX IDENTIFICATION NUMBER, THEN THE BUSINESS ENTITY MUST REAPPLY FOR LICENSURE USING THE NC-CP APPLICATION, FEE, AND ATTACH THE REQUIRED CERTIFICATE OF AUTHORITY FROM THE NC SECRETARY OF STATE SHOWING THE NEW NAME.

Change My Address of Record

According to N.C.G.S. 58-2-69(b) "Every licensee shall give written notification to the Commissioner of any change of the licensee's residential address within 10 business days after the licensee moves into their new residence. Effective 01/01/2010, every licensee shall provide a valid e-mail address and give written notification to the Commissioner of any change to the licensee’s email address within 10 business days after the change. Failure to update resident address or e-mail within 10 business days shall result in a $50.00 fee. Licensees may change their resident and e-mail address by completing the Change of Address Form. Licensees are required to provide current e-mail addresses because Agent Services Division plans to send license notifications via e-mail in the future. Completed forms may be scanned and e-mailed to, faxed to 919-715-3794, or mailed to Agent Services Division, 1204 Mail Service Center Raleigh, NC 27699-1204.

License Cancellation Requests

Return the license(s) with a written request to cancel them. Be sure the request is signed. If you are unable to find your license(s), submit a notarized statement requesting license cancellation. The statement must be signed and must indicate which licenses you wish canceled. Indicate THE AGENCY NAME AND TAX IDENTIFICATION NUMBER.

Legislative Change Resources

2015 Legislative Updates


S.L. 2015-101 was signed by the Governor and became effective June 19, 2015 however S.L. 2015-281, Part V. TECHNICAL CORRECTIONS , Section 13 and Section 14 , amended the effective date of Sections 4, 5, and 6 of S. L. 2015 -101 to be effective January 1, 2017.

Section 1 of S.L. 2015-101 amends G.S. 58-21-10(3) by adding "an alien insurer as defined in G.S. 58-21-17".

Section 2 of S.L. 2015- 101 amends G.S. 58-21-35(a) by adding "or the stamping office, as appropriate".

Section 3 of S.L. 2015 -101 amends G.S. 58-21-40 Surplus lines regulatory support organization (a) by deleting "to" and adding "to carry out the following functions:",(a) (4) by deleting "Countersign nonresident produced surplus lines coverages and remit premium taxes for those coverages under G.S. 58-21-70 by means satisfactory to the Commissioner; and charge the nonresident surplus lines licensee a fee for the certification and countersignature as approved by the Commissioner." substituting "establishes a stamping office to process all surplus lines insurance and remit premium taxes for those coverages under G.S. 58-21-85 by means satisfactory to the Commissioner, and charge surplus lines licensees a fee for such processing." Also amended G.S. 58-21-40(d) by deleting the word "resident".

Section 4. of S. L. 2015- 101 amends G.S. 58-21-65 Licensing of surplus lines licensee (c) by deleting "resident" and (e) by deleting "Nonresident surplus lines licensees shall be licensed in accordance with Article 33 of this Chapter"

Section 5. of S.L. 2015-101 rewrites G.S. 58-21-70 Surplus lines licensees may accept business from other agents or brokers by deleting "countersignatures required; remittance of premium tax" from the title of G.S. 58-21-70 and by deleting both sections (b) "Every report filed by a nonresident licensee under G.S. 58-21-35(a) shall, before being filed with the Commissioner, be countersigned by a resident licensee or by a regulatory support organization. The resident licensee or regulatory support organization may charge the nonresident licensee a countersignature fee." and (c) "Every resident licensee and regulatory support organization that countersigns a report under subsection (b) of this section is responsible for remitting the premium tax for the coverage, as specified in G.S. 58-21-85, to the Commissioner.".

Section 6. of S.L. 2015-101 amends G.S. 58-21-85 Surplus lines tax (a) deleting "by the surplus lines licensee as specified" substituting " a in a manner approved by the Commissioner" and deleting "directly by the surplus lines licensee or through the producing broker, if any" substituting "directly" and (b) is deleted "At the same time that he files his quarterly report as set forth in G.S. 58-21-80, each surplus lines licensee shall pay the premium receipts tax due for the period covered by the report.".

CE Exemptions

The Department adopted the continuing education (CE) exemptions under the Producer Licensing Model Act (PLMA) which allows exemptions from insurance CE only for military and medical reasons. On July 21, 2010, the NAIC Producer Licensing Working Group adopted a revision to the Uniform Licensing Standard (ULS) for Continuing Education (CE) Requirements that added a third exemption to CE. The third exemption addresses states such as North Carolina that have a grandfather provision for a particular group of licensees that meet specific criteria. The ULS were updated to permit states to continue allowing for grandfather provisions, however, the state must, on a prospective basis, eliminate CE waivers based on age or years in the business.

The Agent Services Division submitted a rule revision to the CE requirements so that previously exempt from CE grandfathered licensees under 11 NCAC 6a.0802(j) are also now exempt from Ethics and Flood CE requirements. The below revision to 11 NCAC 6a.0802 was approved for an effective date of June 1, 2011. A letter will be mailed to each licensee that currently has a permanent CE exemption notifying them that effective June 1, 2011, they no longer have to complete Ethics of Flood CE requirements.

Long-Term Care Partnership (Updated 2/21/2011)

On January 6, 2011, Centers for Medicare and Medicaid Services (CMS) approved the amendment to the NC Medicaid State Plan to allow for resource disregard at long-term care Medicaid eligibility determination and resource protection at estate recovery. Pursuant to Senate Bill 1193 (SESSION LAW 2010-68), the Long-Term Care Partnership goes into effect 60 days after CMS approval on March 7, 2011. The full text of SB 1193 can be viewed through the following link:

The Medicaid State Plan in NC is administered by the NC Department of Health and Human Services (DHHS). The approved NC LTC Partnership policy is federally tax qualified, contains an inflation feature, and displays a Partnership Disclosure Notice. For greater detail see NCGS 58-55-60 or contact your company to discuss the type of product they are filing for approval. Sales can begin March 7, 2011 provided the company has gotten approval of the policy, forms, disclosure notices, rates, etc. applicable to the long-term care partnership product.

Relative to the LTCP program, Agent Services Division has revised the agent continuing education (CE) requirements based on national standards set forth by the federal Deficit Reduction Act of 2005, P.L.109-171 and by the NAIC. The CE rules revisions approved effective March 1, 2011 require companies to ensure that each producer who markets the LTC Partnership products receives the training as specified in the Act. The rule changes effective March 1, 2011 are posted below:

The Agent Services Division has prepared the following Frequently Asked Questions to assist licensees and CE providers with their questions relative to the new LTCP rules:

2010 Rules Filing

The following North Carolina Administrative Rule changes for Title 11 NCAC Chapters 6A and 4 were approved for an October 1, 2010 effective date:

Chapter 6A - Repealed Rules Effective 10-1-2010

  • 11 NCAC 06A.0901-0904
    • 11 NCAC 06A .0901 DEFINITIONS

Chapter 6A and Chapter 4 - Amended Rules Effective 10-1-2010

Chapter 6A - Adopted Rules Effective 10-1-2010

2010 Recommended CE Rules Currently On Hold

2010 Recommended PLE Rules Currently On Hold

Fee Increases

On August 7, 2009, Governor Perdue signed Senate Bill 202 into law. This was a budget appropriations bill for current operations of state departments, institutions, and agencies. Based on this bill, the license fees for certain Department of Insurance licenses issued by Agent Services Division were increased effective 8/15/2009.

License fees for bail bondsmen, runners, premium finance companies, motor clubs, collection agencies, and viatical settlement brokers were increased:

Agent Services Division has revised the license applications for the above license types to reflect the new fee amounts effective 8/15/2009. These revised applications are posted on the Department’s website If Agent Services Division receives an application on or after 8/15/2009 with the incorrect license fee amount, we will not review the application until the correct fee amount is paid. We will send a letter to the applicant advising that the application is in a “pending” status until such time the total amount of fee is received.

Please contact Agent Services Division at 919-807-6800 if you have any questions.

Licensee Reports to the Department

Address Change

Criminal Convictions

Notice of Receivership

Report of Embezzlement, Financial Insolvency or Fraud

Action by Another State Agency or Regulator

Notification of Regulatory Action