Agent Services

Contact and Payment Information

Contact Us

The Agent Services Division regulates all licensed agents, brokers, limited representatives, appraisers, adjusters, premium finance companies, collection agencies, motor clubs, bail bondsman, surety bondsman, and bail bond runners authorized to do business in North Carolina. This includes prelicensing education, continuing education, agency examinations and administrative actions.

919-715-3794 (fax)

Physical Address:
Albemarle Building
325 N. Salisbury Street
Raleigh NC 27603-5926

Mailing Address:
NC Department of Insurance
Agent Services
1204 Mail Service Center
Raleigh NC 27699-1204

Payment Information

Insurance and Bail Bond License Administration Vendor Phone Number:
Pearson VUE: Questions on prelicensing education and new/renewal application process - 866-265-6329

Insurance CE Vendor Phone Number:
Prometric 866-241-3121

Insurance and Bail Bond Examination Vendor Phone Number:
Pearson VUE: Reservations for licensing examinations - 800-274-0668

Payment Information

Agent Services Division does not accept cash; electronic funds transfer (EFT), automated clearing house (ACH) or credit card transactions.

Credit Card transactions can be made through NIPR for certain transactions; see online services on the Agent Services home page.

Make all payments by personal check, agency/company check, money order or cashiers check made payable to the North Carolina Department of Insurance.

Agent Services Division will return the following payments:

  • Checks or money orders not made payable to NCDOI
  • Payments received without documentation (applications, written statement requesting service, invoice, etc.)
  • Personal checks without an address
  • Starter and counter checks
  • Incomplete checks