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Agent Services Division |
| CONTINUING EDUCATION INFORMATION |
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| Insurance Agent or Adjuster |
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Effective January 1, 2008, Prometric will be handling continuing education services for North Carolina including provider approval, course approval, course roster processing and compliance calculation for licensees. Licensees will be able to search for courses and view their continuing education records through Prometric's website. Please go to the following links for FAQs and other information:
Providers, Licensees.
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| Curent Items of Interest |
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- CE Provider Notice on CE Administration
- CE Changes Notice to Non-resident Adjusters
- Non-Resident Adjuster's CE FAQs
- Administrative Rule Changes for Licensing, PLE and CE Effective 2/1/2008
- Company Lists for 2007 CE Cancellations
- 2007 CE Administration
Prometric is the CE Administrator for the NC Department of Insurance and they started work on transitioning the CE program for 2008 in late 2007. The Agent Services Division is closing out 2007 CE for compliance period ending December 31, 2007. It is our expectation that we will closeout 2007 CE by cancelling licenses effective April 1, 2008 for agents and adjusters who did not meet CE in 2007. Our target date to run the final cancellation is April 4, 2008 for an effective date of cancellation of April 1, 2008.
After we are able to run the cancellation, the data file (licensee records, past CE transcript history, carryover hours, etc) will be transferred to Prometric. Please bear with us as we make this transition.
2008 CE compliance period:
The Department will delay cancelling any licenses who must comply with 2008 CE on a prorated biennial period until such time all data has been transferred and Prometric has finalized the implementation. For information on the new biennial compliance CE period, please check the website at www.ncdoi.com/asd/asd_LegislativeChanges.asp.
Thank you for your patience.
- Non Resident Adjuster CE Cancellation Letters
If you are a non-resident adjuster and you received the CE cancellation letter from NC, please accept our apologies. Unfortunately these notices were generated from our old database which did not reflect the changes for non-resident adjusters effective January 1, 2008. We will automatically back out the non-resident adjusters who received the cancellation notice from this data file and your license will not cancel.
NC will confirm that you are still active in your home state (if licensed adjuster in home state) or in the domiciled or qualified state through an automated PDB process in May or June 2008. When we complete the PDB validation process, you will receive a cancellation notice if you are not licensed in your home state or in your qualified/domiciled state. If your PDB record shows that you are still in good standing, your license will continue and your expiration date will be updated on the Department's website.
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| Continuing Education Requirements |
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- Resident CE Requirements Rule (Revised 02/01/08)
- Each person holding a life, accident and health or sickness, property. casualty, personal lines, or adjuster license shall obtain 24 ICECS during each biennial compliance period.
- Each person holding one or more life, accident and health or sickness, property, casualty, personal lines, variable life and variable annuity products or adjuster license shall complete an ethics course or courses within 2 years after January 1, 2008 and every compliance period thereafter. The course or courses shall comprise 3 ICECS.
- Each person holding one or more property, personal lines, or adjuster license, shall complete a continuing education course or courses on flood insurance and the National Flood Insurance Program, or any successor programs, within the first biennial compliance period after January 1, 2008, and every other biennial compliance period thereafter. The course or courses shall comprise three ICECs.
- CE Requirements by License Type:
| LICENSE TYPE |
ETHICS CREDIT HRS |
FLOOD CREDIT HRS |
TOTAL CREDIT HRS |
| Adjuster |
3 |
3 |
24 |
| Life |
3 |
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24 |
| Accident and Health or Sickness |
3 |
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24 |
| Property |
3 |
3 |
24 |
| Casualty |
3 |
3 |
24 |
| Personal Lines |
3 |
3 |
24 |
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| Non-compliance to CE |
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- Non-compliance Rule (Revised 02/01/08)
- Non-compliance Information for Resident Agents (CE Rule Revised 02/01/08)
Agents who fail to meet the continuing education requirement by December 31 will have their license(s) cancel for CE noncompliance on April 1. To reinstate the license, the licensee must provide proof that the continuing education hours have been made up and the sanctions have been satisfied before April 30. If the requirements are not completed until May 1 or later, Agent Services Division will reissue the license with a new effective date.
Before April 1: If Agent Services Division receives proof that you met the sanctions for noncompliance prior to April 1, there will be no lapse in your authority, and the companies you represent will not be notified.
Before April 30: If Agent Services Division receives proof that you met the sanctions for noncompliance prior to April 30, there will be a lapse in your authority until the Department receives proof of continuing education compliance. Once your license is reinstated, agents must be re-appointed with any insurance company that they wish to represent. Agents must contact the companies individually to request the appointment. Agents may not sell, solicit or negotiate insurance until they have obtained a license and appointments with insurance companies.
May 1 and after: Licensees must complete course requirements as if they never held a license. Agents must complete the 40-hour prelicensing education requirement and pass the appropriate agent's licensing examination. Upon passing, the license will be reissued with a new effective date.
- Non-compliance Information for Resident Adjusters
Adjusters who fail to meet the continuing education requirement by December 31 will have their license(s) cancel for CE noncompliance on April 1. To reinstate the license, the licensee must provide proof that the continuing education hours have been made up and the sanctions have been satisfied before April 30. If the requirements are not completed until May 1 or later, Agent Services Division will reissue the license with a new effective date.
Before April 1: If Agent Services Division receives proof that you met the sanctions for noncompliance prior to April 1, there will be no lapse in your authority, and the companies you represent will not be notified.
Before April 30: If Agent Services Division receives proof that you met the sanctions for noncompliance prior to April 30, there will be a lapse in your authority until the Department receives proof of continuing education compliance. Once your license is reinstated, Agent Services will re-appoint adjusters with any insurance company they represented.
May 1 and after: Licensees must pass the adjuster’s licensing examination. Upon passing, the license will be reissued with a new effective date. You cannot adjust claims in NC until you obtain an adjuster’s license.
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| Exemptions to Continuing Education Requirements |
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- Exemptions to CE Rule (Revised 02/01/08)
- A licensee must be at least 65 years old and continuously licensed in the line of insurance for at least 25 years. In addition, the licensee must either hold a nationally recognized professional designation for the line of insurance or annually certify to the Department of Insurance that he/she is an inactive agent who neither solicits applications for insurance nor takes part in the day to day operation of the agency.
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