| Staff Directory |
Responsibility |
Etta Maynard
Deputy Commissioner
(919) 807-6800 Ext. 76811
emaynard@ncdoi.net |
|
Crystal Berry
(919) 807-6800 Ext. 76811
cberry@ncdoi.net |
Administrative Assistant |
Rebecca Shigley
(919) 807-6800 Ext. 76826
rshigley@ncdoi.net |
Manages special projects for division by providing technical and analytical research relative to insurance issues. |
| |
| License Administration |
Responsibility |
Ronald Thomas
(919) 807-6800 Ext. 76806
rthomas@ncdoi.net |
Licensing Supervisor for insurance applicants (Last name A-K) and for bail bondsmen. |
Gloria Moore
gmoore@ncdoi.net |
Administrative Assistant. Reconciles data from test vendor; processes license applications and performs various administrative duties. |
Tenika Hicks Leathers
tenikaH@ncdoi.net |
Processing Assistant, processes all license applications, administers bail bond examinations. |
Helen Tompkins
htompkin@ncdoi.net |
Inventory/mail clerk, also processes address changes of licensees. |
Patricia Leydens
pleydens@ncdoi.net |
Processing Assistant, reviews and issues corporation, partnership, rental car agency and other license applications. |
| Norma Gilroy |
Processing Assistant, processes all license applications. |
| |
| License Call Center |
Responsibility |
Robert Cunningham
(919) 807-6800 Ext. 76810
Rcunningham@ncdoi.net |
Licensing Supervisor for insurance applicants (Last name L-Z); insurance business entities, collection agencies, insurance premium finance companies and motor clubs. |
Helen Lockamy
(919) 807-6800 Ext. 76814
hlockamy@ncdoi.net |
Communication Specialist, trouble-shooter handling telephone complaints. Researches license and compliance problems. |
Nesa Jones
(919) 807-6800 Ext. 76801
njones@ncdoi.net |
Communication Specialist, trouble-shooter handling telephone complaints. Researches license and compliance problems. |
Doris Peppers
(919) 807-6800 Ext. 76821
dpeppers@ncdoi.net |
Communication Specialist, trouble-shooter handling telephone complaints. Researches license and compliance problems. |
Kela Cooper-Graham
(919) 807-6800 Ext. 76805
kcooper@ncdoi.net |
Communication Specialist, trouble-shooter handling telephone complaints. Researches license and compliance problems. |
Simone Singleton
(919) 807-6800 Ext. 76827
ssinglet@ncdoi.net |
Communication Specialist, trouble-shooter handling telephone complaints. Researches license and compliance problems. |
Catherine McCormick
(919) 807-6800 Ext. 76834
cmccormick@ncdoi.net |
Communication Specialist, trouble-shooter handling telephone complaints. Researches license and compliance problems. |
Lisa Webb
(919) 807-6800 Ext. 76832
lisawebb@ncdoi.net |
Communication Specialist, trouble-shooter handling telephone complaints. Researches license and compliance problems. |
| |
| Accounting and Financial Review of License Applications |
Responsibility |
John Henderson
(919) 807-6800 Ext. 76809
jhenderson@ncdoi.net |
Accountant-Supervises clerical accounting and is responsible for financial review of license applications (new and renewal) for non-insurance business entities and insurance premium finance companies. |
Vanessa Harrell
(919) 807-6800 Ext. 76807
vharrell@ncdoi.net |
Senior Accounting Clerk |
Brenda Perry
(919) 807-6800 Ext. 76822
bperry@ncdoi.net |
Accounting Clerk |
| |
| Compliance and Regulatory |
Responsibility |
Teresa Knowles
(919) 807-6800 Ext. 76813
tknowles@ncdoi.net |
Assistant Deputy Commissioner |
| Complaint Section |
Angela Hatchell
(919) 807-6800 Ext. 76808
ahatchel@ncdoi.net |
Complaint Section Supervisor |
Steve Bryant
(919) 807-6800 Ext. 76212
sbryant@ncdoi.net |
Complaint Analyst reviews and investigates complaints regarding insurance agents, brokers, limited representatives, appraisers, adjusters, business entities, premium finance companies, collection agencies, motor clubs, professional bail bondsmen surety bail bondsmen and bail bond runners |
Thomas West
(919) 807-6800 Ext. 76831
twest@ncdoi.net |
Complaint Analyst reviews and investigates complaints regarding insurance agents, brokers, limited representatives, appraisers, adjusters, business entities, premium finance companies, collection agencies, motor clubs, professional bail bondsmen surety bail bondsmen and bail bond runners |
Jerry Roventini
(919) 807-6800 Ext. 76817
jroventini@ncdoi.net |
Complaint Analyst reviews and investigates complaints regarding insurance agents, brokers, limited representatives, appraisers, adjusters, business entities, premium finance companies, collection agencies, motor clubs, professional bail bondsmen surety bail bondsmen and bail bond runners |
Ernestine McKenney
(919) 807-6800 Ext. 76816
emckenne@ncdoi.net |
Bail Bond Administrator/Administrative Assistant. Reviews bail bond monthly reports. Ensures professional bondsmen forfeiture payments to NC Clerks of Court and performs various administrative duties. |
| Examinations - Agency and Education Providers |
Roy Foster
(919) 807-6800 Ext. 76803
rfoster@ncdoi.net |
Education/Agency Examinations Supervisor |
Christina Hunter
(919) 807-6800 Ext. 76823
chunter@ncdoi.net |
Course Analyst, departmental liaison with continuing education administrator Prometric. |
Jenny Critcher
(919) 807-6800 Ext. 76829
jcritcher@ncdoi.net |
Processing Assistant; responsible for continuing education rosters and schedules. |
Cathy O'Connor
In the Field |
Examiner, responsible for agency examinations, audits pre-licensing and continuing education providers and courses |
Roderick Davis
In the Field |
Examiner, responsible for agency examinations, audits pre-licensing and continuing education providers and courses |
John Morgan
In the Field |
Examiner, responsible for agency examinations, audits pre-licensing and continuing education providers and courses |
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