| Staff Directory |
Responsibility |
Etta Maynard
Deputy Commissioner
(919) 807-6800 Ext. 76811
Etta.Maynard@ncdoi.gov |
|
Crystal Berry
(919) 807-6800 Ext. 76811
Crystal.Berry@ncdoi.gov |
Administrative Assistant |
Rebecca Shigley
(919) 807-6800 Ext. 76826
Rebecca.Shigley@ncdoi.gov |
Manages special projects for division by providing technical and analytical research relative to insurance issues. |
| |
| License Administration |
Responsibility |
Ronald Thomas
(919) 807-6800 Ext. 76806
Ronald.Thomas@ncdoi.gov |
Licensing Supervisor for insurance applicants (Last name A-M) and insurance business entities. |
Gloria Moore
Gloria.Moore@ncdoi.gov |
Administrative Assistant. Processes license applications/renewals and performs various administrative duties. |
Tenika Hicks Leathers
Tenika.Leathers@ncdoi.gov |
Processing Assistant, processes insurance license applications and renewals. |
Helen Tompkins
Helen.Tompkins@ncdoi.gov |
Inventory/mail clerk, also processes address changes of licensees. |
Patricia Leydens
Patricia.Leydens@ncdoi.gov |
Processing Assistant, processes insurance license applications and renewals. |
| Norma Gilroy |
Processing Assistant, processes insurance license applications and renewals. |
| |
| License Call Center |
Responsibility |
Robert Cunningham
(919) 807-6800 Ext. 76810
Robert.Cunningham@ncdoi.gov |
Licensing Supervisor for insurance applicants (Last name N-Z) bail bondsman; collection agencies, insurance premium finance companies and motor clubs. |
Helen Lockamy
(919) 807-6800 Ext. 76814
Helen.Lockamy@ncdoi.gov |
Communication Specialist, trouble-shooter handling telephone complaints. Researches license and compliance problems. |
Nesa Jones
(919) 807-6800 Ext. 76801
Nesa.Jones@ncdoi.gov |
Communication Specialist, trouble-shooter handling telephone complaints. Researches license and compliance problems. |
Doris Peppers
(919) 807-6800 Ext. 76821
Doris.Peppers@ncdoi.gov |
Communication Specialist, trouble-shooter handling telephone complaints. Researches license and compliance problems. |
Kela Cooper-Graham
(919) 807-6800 Ext. 76805
Kela.Graham@ncdoi.gov |
Communication Specialist, trouble-shooter handling telephone complaints. Researches license and compliance problems. Bail Bond Licensing |
Simone Singleton
(919) 807-6800 Ext. 76827
Simone.Singleton@ncdoi.gov |
Communication Specialist, trouble-shooter handling telephone complaints. Researches license and compliance problems. Bail Bond Licensing |
Catherine McCormick
(919) 807-6800 Ext. 76834
Catherine.McCormick@ncdoi.gov |
Communication Specialist, trouble-shooter handling telephone complaints. Researches license and compliance problems. |
Jenny Critcher
(919) 807-6800 Ext. 76829
Jenny.Critcher@ncdoi.gov |
Communication Specialist, trouble-shooter handling telephone complaints. Researches license and compliance problems. |
Lisa Webb
(919) 807-6800 Ext. 76832
Lisa.Webb@ncdoi.gov |
Communication Specialist, trouble-shooter handling telephone complaints. Researches license and compliance problems. Bail Bond Licensing |
| |
| Accounting and Financial Review of License Applications |
Responsibility |
John Henderson
(919) 807-6800 Ext. 76809
John.Henderson@ncdoi.gov |
Accountant-Supervises clerical accounting and is responsible for financial review of license applications (new and renewal) for non-insurance business entities and insurance premium finance companies. |
Vanessa Harrell
(919) 807-6800 Ext. 76807
Vanessa.Harrell@ncdoi.gov |
Senior Accounting Clerk |
Brenda Perry
(919) 807-6800 Ext. 76822
Brenda.Perry@ncdoi.gov |
Accounting Clerk |
| |
| Compliance and Regulatory |
Responsibility |
Teresa Knowles
(919) 807-6800 Ext. 76813
Teresa.Knowles@ncdoi.gov |
Assistant Deputy Commissioner |
Tameka Bell
(919) 807-6800 Ext. 76835
Tameka.Bell@ncdoi.gov |
Processing Assistant; performs general office duties to support the Assistant Deputy Commissioner, agency examinations, continuing education and special projects. |
| Complaint Section |
Angela Hatchell
(919) 807-6800 Ext. 76808
Angela.Hatchell@ncdoi.gov |
Complaint Section Supervisor |
Steve Bryant
(919) 807-6800 Ext. 76812
Steve.Bryant@ncdoi.gov |
Complaint Analyst reviews and investigates complaints regarding insurance agents, brokers, limited representatives, appraisers, adjusters, business entities, premium finance companies, collection agencies, motor clubs, professional bail bondsmen surety bail bondsmen and bail bond runners |
Thomas West
(919) 807-6800 Ext. 76831
Thomas.West@ncdoi.gov |
Complaint Analyst reviews and investigates complaints regarding insurance agents, brokers, limited representatives, appraisers, adjusters, business entities, premium finance companies, collection agencies, motor clubs, professional bail bondsmen surety bail bondsmen and bail bond runners |
Jerry Roventini
(919) 807-6800 Ext. 76817
Jerry.Roventini@ncdoi.gov |
Complaint Analyst reviews and investigates complaints regarding insurance agents, brokers, limited representatives, appraisers, adjusters, business entities, premium finance companies, collection agencies, motor clubs, professional bail bondsmen surety bail bondsmen and bail bond runners |
Ernestine McKenney
(919) 807-6800 Ext. 76816
Ernestine.McKenney@ncdoi.gov |
Bail Bond Administrator/Administrative Assistant. Reviews bail bond monthly reports. Ensures professional bondsmen forfeiture payments to NC Clerks of Court and performs various administrative duties. |
| Examinations - Agency and Education Providers |
Roy Foster
(919) 807-6800 Ext. 76803
Roy.Foster@ncdoi.gov |
Education/Agency Examinations Supervisor |
Christina Hunter
(919) 807-6800 Ext. 76823
Christina.Hunter@ncdoi.gov |
Course Analyst, departmental liaison with continuing education administrator Prometric. |
Cathy O'Connor
In the Field |
Examiner, responsible for agency examinations, audits pre-licensing and continuing education providers and courses |
Roderick Davis
In the Field |
Examiner, responsible for agency examinations, audits pre-licensing and continuing education providers and courses |
John Morgan
In the Field |
Examiner, responsible for agency examinations, audits pre-licensing and continuing education providers and courses |
Jennifer H Collins
In the Field |
Examiner, responsible for agency examinations, audits pre-licensing and continuing education providers and courses |
Mark A Bradrick
In the Field |
Examiner, responsible for agency examinations, audits pre-licensing and continuing education providers and courses |
Sherri H Bumgarner
In the Field |
Examiner, responsible for agency examinations, audits pre-licensing and continuing education providers and courses |
Wesley G Dillard
In the Field |
Examiner, responsible for agency examinations, audits pre-licensing and continuing education providers and courses |
Winford K McGirt
In the Field |
Examiner, responsible for agency examinations, audits pre-licensing and continuing education providers and courses |
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