Services for Consumers

The Consumer Services Division can answer your questions about insurance-related issues involving auto, homeowners/renters, liability, life/annuities, disability, Medicare supplement, long-term care, dental, vision, hospital, accident, specified disease and other coverages.

Questions? Contact Consumer Services at:

855-408-1212 (toll free)

(Most health insurance questions should be directed to Health Insurance Smart NC. Most Medicare questions should be directed to SHIIP.)

Insurance Information by Topic

Additional Resources

Insurer Ratings and Evaluations Websites

  • A.M. Best - The Insurance Information Source
  • NCQA - National Committee for Quality Assurance