Sidebar menu rounded corners bottom graphic
 

Services for Consumers

Plans Not Regulated

Contact Information for Plans that NCDOI Does Not Regulate:

  1. State Health Plan for Teachers and State Employees:

    State Health Benefits Office
    4901 Glenwood Ave., Suite 300
    Raleigh, NC 27612-3820
    Phone: 919-881-2300

  2. Self-Funded Employee Health Benefit Plans:

    Send complaints to the plan administrator, the employer’s human resources department, and/or the U.S. Department of Labor, Employee Benefits and Security Administration (EBSA).

    USDOL, EBSA
    Atlanta Federal Center
    61 Forsyth St. SW; Suite 7B54
    Atlanta, GA 30303
    Toll-free phone: 866-444-3272

  3. Federal Employees’ Health Plan:

    U.S. Office of Personnel Management
    Employee Review Retirement & Insurance Group
    P.O. Box 436
    Washington, DC 20044
    Phone: 202-606-0777

  4. Medicare:

    Part A Claims & Provider Problems
    Palmetto GBA – Medicare Part A
    800 S Duke St.
    P.O. Box 3824
    Durham, NC 27702
    Toll free phone: 877-567-9249

    Part B Claims & Provider Problems
    CIGNA – Medicare Part B
    4135 Mendenhall Oaks Parkway, Suite 101
    Attn: Public Relations
    High Point, NC 27265
    Phone: 336-882-4562

  5. Medicaid:

    North Carolina Division of Medical Assistance
    1985 Umstead Drive
    Raleigh, NC 27603-2001
    Phone 919-733-4261
    Toll-free phone: 800-662-7030
    TTY: 877-452-2514

  6. Workers Compensation Claims Questions:

    North Carolina Industrial Commission
    4335 Mail Service Center
    Raleigh, NC 27699-4335
    Phone: 919-807-2500