| (1) State Health Plan for Teachers and State Employees: |
| |
State Health Benefits Office
4901 Glenwood Ave., Suite 150
Raleigh, NC 27612-3820
Phone: (919) 881-2300
|
| |
| (2) Self-Funded Employee Health Benefit Plans: Send complaints to the plan administrator, the employer’s human resources department, and/or the U.S. Department of Labor, Employee Benefits and Security Administration (EBSA).
|
| |
USDOL, EBSA
Atlanta Federal Center
61 Forsyth St. SW; Suite 7B54
Atlanta, GA 30303
Toll-free phone: (866) 444-3272
|
| |
| (3) Federal Employees’ Health Plan: |
| |
U.S. Office of Personnel Management
Employee Review Retirement & Insurance Group
P.O. Box 436
Washington, DC 20044
Phone: (202) 606-0777
|
| |
| (4) Medicare: Send complaints to Centers for Medicare and Medicaid Services (CMS) (formerly HCFA)
|
| |
| Part A Claims & Provider Problems |
Palmetto GBA – Medicare Part A
800 S Duke St.
P.O. Box 3824
Durham, NC 27702
Toll free phone: (877) 567-9249
|
| |
| Part B Claims & Provider Problems |
CIGNA – Medicare Part B
4135 Mendenhall Oaks Parkway, Suite 101
Attn: Public Relations
High Point, NC 27265
Phone: (336) 882-4562
|
| |
| (5) Medicaid: |
| |
North Carolina Division of Medical Assistance
1985 Umstead Drive
Raleigh, NC 27603-2001
Phone (919) 733-4261
Toll-free phone: (800) 662-7030
TTY: (877) 452-2514
|
| |
| (6) Workers Compensation Claims Questions: |
| |
North Carolina Industrial Commission
4335 Mail Service Center
Raleigh, NC 27699-4335
Phone: (919) 807-2500
|
| |