North Carolina Department of Insurance, Wayne Goodwin Commissioner
 
North Carolina Department of Insurance
ALPHABETICAL DIRECTORY
 
STAFF CONTACT INFORMATION
VACANT
Market Regulation
Examiner
(919) 807-6872
Beverly Allen
Controller Office
Accounts Payable
(919)733-3352 Ext. 217
Beverly.Allen@ncdoi.gov
Latisha Allen
Investigations
Investigator, Central District
Latisha.Allen@ncdoi.gov
Michele Amos
Eastern Regional Office
Office Manager/Communications Specialist
(252) 514-4813
(252) 514-4818 (fax)
Michele.Amos@ncdoi.gov
James Ayers
Investigations
Investigator, Eastern District
James.Ayers@ncdoi.gov
Jenny Barefoot
Controller Office
Accounts Payable
(919)733-3352 Ext. 224
Jenny.Barefoot@ncdoi.gov
Ann Beach
Property and Casualty
Processing Assistant IV
(919) 733-3368 Ext. 212
Elizabeth.Beach@ncdoi.gov
Tameka Bell
Agent Services
(919) 807-6800 Ext. 76835
Tameka.Bell@ncdoi.gov
Crystal Berry
Agent Services
(919) 807-6800 Ext. 76811
Crystal.Berry@ncdoi.gov
Helen Best
Property and Casualty
Policy & Rate Analyst II
(919) 733-3368 Ext. 217
Helen.Best@ncdoi.gov
Stephanie Bias
Seniors’ Health Insurance Information Program
North Carolina SMP Program Coordinator
(919) 807-6900
1-800-443-9354
Stephanie.Bias@ncdoi.gov
Mickey Biggs
Investigations
Investigator, Eastern District
Mickey.Biggs@ncdoi.gov
Josiah Bova
Seniors’ Health Insurance Information Program
Field Operations & Western Regional Manager
(919) 807-6900
1-800-443-9354
Josiah.Bova@ncdoi.gov
Mark A Bradrick
Agent Services
In the Field
Teresa Browning
Financial Evaluation
Collateral Securities/Statutory Deposits
(919) 733-2205 ext. 489
(919) 715-7490 (Fax)
Steve Bryant
Agent Services
(919) 807-6800 Ext. 76812
Steve.Bryant@ncdoi.gov
Joan Buck
Eastern Regional Office
Deputy Commissioner
(252) 514-4813
(252) 514-4818 (fax)
Joan.Buck@ncdoi.gov
Sherri H Bumgarner
Agent Services
In the Field
Helen Bunch
Seniors’ Health Insurance Information Program
Communication Specialist
(919) 807-6900
1-800-443-9354
Tanyelle Byrd
Market Regulation
Senior Examiner
(919) 807-6873
Tanyelle.Byrd@ncdoi.gov
Suping Chiao
Market Regulation
Market Data Analyst
(919) 807-6836
Suping.Chiao@ncdoi.gov
Fred Clemons
Investigations
Eastern District Supervisor
Fred.Clemons@ncdoi.gov
Jennifer H Collins
Agent Services
In the Field
Kevin Conley,FCAS,MAAA
Actuarial Services
Chief Actuary
(919) 807-6639
Kevin.Conley@ncdoi.gov
Kela Cooper-Graham
Agent Services
(919) 807-6800 Ext. 76805
Kela.Graham@ncdoi.gov
Twyla Covington
Investigations
Investigator, Eastern District
Twyla.Covington@ncdoi.gov
Joan Creasman
Western Regional Office
Deputy Commissioner
(828) 251-6483
(828) 251-6124 (fax)
Joan.Creasman@ncdoi.gov
Jenny Critcher
Agent Services
(919) 807-6800 Ext. 76829
Jenny.Critcher@ncdoi.gov
Jim Crooke
Controller Office
Budget Officer
(919)733-3352 Ext. 218
Jim.Crooke@ncdoi.gov
Robert Cunningham
Agent Services
(919) 807-6800 Ext. 76810
Robert.Cunningham@ncdoi.gov
Jill Hunter Dale
Market Regulation
Examiner-In-Charge
(919) 807-6874
Jill.Dale@ncdoi.gov
Jackie Darden
Property and Casualty
Policy & Rate Analyst II
(919) 733-3368 Ext. 237
Jackie.Darden@ncdoi.gov
Roderick Davis
Agent Services
In the Field
Brian Dearden
Market Regulation
Examiner
(919) 807-6875
Brian.Dearden@ncdoi.gov
Wesley G Dillard
Agent Services
In the Field
Marie Dunn
Property and Casualty
Surplus Lines Coordinator
(919) 733-3368 Ext. 229
Marie.Dunn@ncdoi.gov
Jo Ann Edwards
Actuarial Services
Office Manager
(919) 807-6649
JoAnn.Edwards@ncdoi.gov
Chet Effler
Investigations
Investigator, Western District
Chet.Effler@ncdoi.gov
Ron Ennis
Financial Evaluation
Manager
(919) 807-6626
(919) 807-6638 (Fax)
Melissa Evans
Controller Office
Administrative Assistant to Controller and Payroll Support
(919)733-3352 Ext. 261
Melissa.Evans@ncdoi.gov
Laresia Everett
Controller Office
Cash Management; Financial Reporting
(919)733-3352 Ext. 221
Laresia.Everett@ncdoi.gov
Marion Flemmings
Market Regulation
Senior Examiner
(919) 807-6876
Marion.Flemmings@ncdoi.gov
Martha Ann Ford
Investigations
Investigator, Western District
Martha Ann.Ford@ncdoi.gov
Lance Foss
Investigations
Investigator, Central District
Lance.Foss@ncdoi.gov
Roy Foster
Agent Services
(919) 807-6800 Ext. 76803
Roy.Foster@ncdoi.gov
Paul Francis
Financial Evaluation
Self-Insured Workers’ Compensation
(919) 807-6628
(919) 807-6638 (Fax)
Fred Fuller
Property and Casualty
Regulatory Project Manager
(919) 733-3368 Ext. 226
Fred.Fuller@ncdoi.gov
Bill George
Market Regulation
Examiner-In-Charge
(919) 807-6877
Bill.George@ncdoi.gov
Rosemary Gillespie
Life and Health
Policy & Rate Analyst
(919) 733-5060 ext. 341
Rosemary.Gillespie@ncdoi.gov
Norma Gilroy
Agent Services
Sara Gosnell
Regulatory Actions
Chief Regulatory Specialist
(919) 424-6447
(919) 733-2206 (Fax)
Trista Gould Nance
Seniors’ Health Insurance Information Program
Office Manager
(919) 807-6900
1-800-443-9354
Trista.Nance@ncdoi.gov
Judy Gray
Seniors’ Health Insurance Information Program
Outreach Coordinator
(919) 807-6900
1-800-443-9354
Judy.Gray@ncdoi.gov
Scott Grindstaff
Market Regulation
Senior Examiner
(919) 807-6879
Scott.Grindstaff@ncdoi.gov
Shane Guyant
Investigations
Asst Director of Investigations, Asst Deputy Commissioner
Shane.Guyant@ncdoi.gov
Roberta Hamby
Seniors’ Health Insurance Information Program
SHIIP Operations Manager
(919) 807-6900
1-800-443-9354
Roberta.Hamby@ncdoi.gov
Ted Hamby
Life and Health
Deputy Commissioner
(919) 733-5060
Mike Harkey
Western Regional Office
Deputy Director
(828) 251-6483
(828) 251-6124 (fax)
Mike.Harkey@ncdoi.gov
Vanessa Harrell
Agent Services
(919) 807-6800 Ext. 76807
Vanessa.Harrell@ncdoi.gov
Angela Hatchell
Agent Services
(919) 807-6800 Ext. 76808
Angela.Hatchell@ncdoi.gov
John Henderson
Agent Services
(919) 807-6800 Ext. 76809
John.Henderson@ncdoi.gov
Tammie Hicks
Controller Office
Payroll Officer
(919)733-0154
Tammie.Hicks@ncdoi.gov
Tenika Hicks Leathers
Agent Services
Tenika.Leathers@ncdoi.gov
Rebecca Hill
Life and Health
Supervisor
(919) 733-5060 ext. 355
Rebecca.Hill@ncdoi.gov
Wendy Holland
Controller Office
Fixed Assets Coordinator and Purchasing Agent
(919)733-3352 Ext. 214
Wendy.Holland@ncdoi.gov
Jean W. Holliday
Life and Health
Regulatory Project Manager
(919) 733-5060
Sharon Holt
Financial Evaluation
Administrative Assistant
(919) 807-6602
(919) 807-6635 (Fax)
Christina Hunter
Agent Services
(919) 807-6800 Ext. 76823
Christina.Hunter@ncdoi.gov
Debby Hyman
Seniors’ Health Insurance Information Program
Communication Specialist
(919) 807-6900
1-800-443-9354
Paul Jackson
Investigations
Office Assistant
Paul.Jackson@ncdoi.gov
Deborah Jackson
Market Regulation
Administrative Assistant
(919) 807-6882
Deborah.Jackson@ncdoi.gov
Steve Johnson
Financial Evaluation
Assistant Chief Financial Examiner
(919) 807-6614
(919) 807-6636 (Fax)
Gary Jones
Market Regulation
Senior Examiner
(919) 807-6883
Gary.Jones@ncdoi.gov
Nesa Jones
Agent Services
(919) 807-6800 Ext. 76801
Nesa.Jones@ncdoi.gov
Richard Kilgo
Controller Office
Mailroom Services; stock and supplies
(919)733-2187
Richard.Kilgo@ncdoi.gov
Kim King
Market Regulation
Examiner
(919) 807-6884
Kim.King@ncdoi.gov
Jan Kinlaw
Financial Evaluation
Administrative Assistant
(919) 807-6612
(919) 807-6636 (Fax)
Richard Z. Kinn
Investigations
Western District Supervisor
Richard.Kinn@ncdoi.gov
Teresa Knowles
Agent Services
(919) 807-6800 Ext. 76813
Teresa.Knowles@ncdoi.gov
Al Koehler
Investigations
Director, Deputy Commissioner
Al.Koehler@ncdoi.gov
Brandy Lail
Seniors’ Health Insurance Information Program
Receptionist
(919) 807-6900
1-800-443-9354
Brandy.Lail@ncdoi.gov
Pat Lee
Market Regulation
Senior Market Analyst
(919) 807-6885
Pat.Lee@ncdoi.gov
Patricia Leydens
Agent Services
Patricia.Leydens@ncdoi.gov
Terry Lindsey
Life and Health
Senior Policy & Rate Analyst
(919) 733-5060 ext. 344
Terry.Lindsey@ncdoi.gov
Helen Lockamy
Agent Services
(919) 807-6800 Ext. 76814
Helen.Lockamy@ncdoi.gov
Letha Lombardi
Market Regulation
Examiner
(919) 807-6880
Letha.Lombardi@ncdoi.gov
Mandy Luckenbach
Financial Evaluation
Assistant Chief Financial Analyst – Foreign Company Analysis
(919) 733-2205 ext. 281
(919) 715-7490 (Fax)
Tami Luckwaldt
Controller Office
Systems Accountant
(919)733-0148
Tami.Luckwaldt@ncdoi.gov
Bob Mack
Property and Casualty
Deputy Commissioner
(919) 733-3368 Ext. 219
Bob.Mack@ncdoi.gov
Bill Mangum
Investigations
Investigator, Central District
Bill.Mangum@ncdoi.gov
Will Mannes
Controller Office
Cash Receipts; Employee Travel
(919)733-3352 Ext. 213
Will.Mannes@ncdoi.gov
Sherry Manning
Market Regulation
Market Analyst
(919) 807-6878
Sherry.Manning@ncdoi.gov
Etta Maynard
Agent Services
Deputy Commissioner
(919) 807-6800 Ext. 76811
Etta.Maynard@ncdoi.gov
Don McAdams
Life and Health
Policy & Rate Analyst
(919) 733-5060 ext. 356
Don.McAdams@ncdoi.gov
Catherine McCormick
Agent Services
(919) 807-6800 Ext. 76834
Catherine.McCormick@ncdoi.gov
Winford K McGirt
Agent Services
In the Field
Ernestine McKenney
Agent Services
(919) 807-6800 Ext. 76816
Ernestine.McKenney@ncdoi.gov
Caren McKoy
External Review
Administrative Assistant
(919) 807-6860
1-877-885-0231-toll free in NC
Caren.McKoy@ncdoi.gov
James McQuillan
Market Regulation
Examiner
(919) 807-6888
Jim.McQuillan@ncdoi.gov
Kristin Milam
Media Relations
Director of Public Information
(919) 733-5238
Kristin.Milam@ncdoi.gov
Tracy Miller Biehn
Market Regulation
Deputy Commissioner
(919) 807-6889
Tracy.Biehn@ncdoi.gov
Gloria Moore
Agent Services
Gloria.Moore@ncdoi.gov
Connie Moore
Market Regulation
Administrative Assistant
(919) 807-6899
Connie.Moore@ncdoi.gov
Trina Moore
Controller Office
Grants Accountant
(919)733-3352 Ext. 241
Trina.Moore@ncdoi.gov
John Morgan
Agent Services
In the Field
Anne Morgan
Financial Evaluation
Company Admissions Officer
(919) 807-6603
(919) 807-6635 (Fax)
Barry Mowbray
Seniors’ Health Insurance Information Program
Regional Manager (Northeast Region)
(919) 807-6900
1-800-443-9354
Barry.Mowbray@ncdoi.gov
Wilhelmina Muhaimin
Property and Casualty
Policy & Rate Analyst III
(919) 733-3368 Ext. 224
Wilhelmina.Muhaimin@ncdoi.gov
Djidade Muhavi
Financial Evaluation
Administrative Assistant
(919) 733-2205 ext. 468
(919) 715-7490 (Fax)
Benny Mullinix
Investigations
Investigator, Eastern District
Benny.Mullinix@ncdoi.gov
Melinda Munden
Seniors’ Health Insurance Information Program
Education/Technical Assistance Manager
(919) 807-6900
1-800-443-9354
Melinda.Munden@ncdoi.gov
Luann Muntz
External Review
Clinical Review Analyst
(919) 807-6860
1-877-885-0231-toll free in NC
Luann.Muntz@ncdoi.gov
Susan D. Nestor
External Review
Director
(919) 807-6860
1-877-885-0231-toll free in NC
Susan.Nestor@ncdoi.gov
Jim Newman
Controller Office
Controller
(919)733-3352
Jim.Newman@ncdoi.gov
Carla Obiol
Seniors’ Health Insurance Information Program
Deputy Commissioner
(919) 807-6900
1-800-443-9354
Carla.Obiol@ncdoi.gov
Jackie Obusek
Financial Evaluation
Assistant Chief Financial Analyst – Domestic Company Analysis
(919) 733-2205 ext. 261
(919) 715-7490 (Fax)
Cathy O'Connor
Agent Services
In the Field
Woody Otwell
Seniors’ Health Insurance Information Program
Communication Specialist
(919) 807-6900
1-800-443-9354
Tim Pardue
Investigations
Investigator, Western District
Tim.Pardue@ncdoi.gov
Joanna Pelezo
Life and Health
Administrative Assistant
(919) 733-5060 ext. 313
Joanna.Pelezo@ncdoi.gov
Robert Peoples
Market Regulation
Asst Chief Property & Casualty Examiner
(919) 807-6890
Bob.Peoples@ncdoi.gov
Doris Peppers
Agent Services
(919) 807-6800 Ext. 76821
Doris.Peppers@ncdoi.gov
Edna Perkins
Life and Health
Policy & Rate Analyst
(919) 733-5060 ext. 348
Edna.Perkins@ncdoi.gov
Brenda Perry
Agent Services
(919) 807-6800 Ext. 76822
Brenda.Perry@ncdoi.gov
Gerald Polenz
Market Regulation
Senior Market Analyst
(919) 807-6891
Jerry.Polenz@ncdoi.gov
Barbara Pope
Seniors’ Health Insurance Information Program
Regional Manager (Southeast Region)
(919) 807-6900
1-800-443-9354
Barbara.Pope@ncdoi.gov
Sandra Preston
Market Regulation
Examiner-In-Charge
(919) 807-6892
Sandy.Preston@ncdoi.gov
Shane Quinlan
Market Regulation
Market Analysis Manager
(919) 807-6893
Shane.Quinlan@ncdoi.gov
Norma Rafter
Market Regulation
Examiner-In-Charge
(919) 807-6894
Norma.Rafter@ncdoi.gov
Robin Rankin
Life and Health
Policy & Rate Analyst
(919) 733-5060 ext. 342
Robin.Rankin@ncdoi.gov
Cory Redick
Media Relations
Webmaster
(919) 733-5238
Cory.Redick@ncdoi.gov
Kirby Rhash
Western Regional Office
Communications Specialist
(828) 251-6483
(828) 251-6124 (fax)
Kirby.Rhash@ncdoi.gov
Lorraine Richardson
Controller Office
Purchasing Officer
(919)733-3355
Lorraine.Richardson@ncdoi.gov
Kenneth Rickard
Investigations
Investigator, Central District
Ken.Rickard@ncdoi.gov
Tony Riddick
Financial Evaluation
Deputy Commissioner
(919) 807-6601
(919) 807-6635 (Fax)
Ed Roach
Investigations
Investigator, Eastern District
Ed.Roach@ncdoi.gov
Kevin Robertson
Seniors’ Health Insurance Information Program
Statewide Volunteer Manager
(919) 807-6900
1-800-443-9354
Kevin.Robertson@ncdoi.gov
Susan Rollins
Investigations
Investigator, Western District
Susan.Rollins@ncdoi.gov
Jerry Roventini
Agent Services
(919) 807-6800 Ext. 76817
Jerry.Roventini@ncdoi.gov
Vicki Royal
Market Regulation
Examiner-In-Charge
(919) 807-6895
Vicki.Royal@ncdoi.gov
Johanna Royo
Media Relations
Assistant Director of Public Information
(919) 733-5238
Johanna.Royo@ncdoi.gov
Suraka Saunders
Seniors’ Health Insurance Information Program
Communication Specialist
(919) 807-6900
1-800-443-9354
Jeanie Schepisi
Seniors’ Health Insurance Information Program
Regional Manager (Piedmont Region)
(919) 807-6900
1-800-443-9354
Jeanie.Schepisi@ncdoi.gov
Theresa N. Shackelford
Life and Health
Supervisor
(919) 733-5060 ext. 351
Theresa.Shackelford@ncdoi.gov
Cara Shackelford
Life and Health
Senior Policy & Rate Analyst
(919) 733-5060 ext.352
Cara.Shackelford@ncdoi.gov
Rebecca Shigley
Agent Services
(919) 807-6800 Ext. 76826
Rebecca.Shigley@ncdoi.gov
Kathy Shortt
External Review
Sr. Clinical Review Analyst
(919) 807-6860
1-877-885-0231-toll free in NC
Kathy.Shortt@ncdoi.gov
Linda Sinclair
Market Regulation
Senior Examiner
(919) 807-6896
Linda.Sinclair@ncdoi.gov
Simone Singleton
Agent Services
(919) 807-6800 Ext. 76827
Simone.Singleton@ncdoi.gov
Monique D. Smith, CPA
Financial Evaluation
Chief Financial Examiner
(919) 807-6605
(919) 807-6635 (Fax)
Gwen Sumpter
Controller Office
Mailroom Services; stock and supplies
(919)733-2187
Gwen.Sumpter@ncdoi.gov
Kathy Sykes
Regulatory Actions
Administrative Officer
(919) 424-6264
(919) 733-2206 (Fax)
Garlinda C. Taylor
Life and Health
Senior Policy & Rate Analyst
(919) 733-5060 ext. 347
Garlinda.Taylor@ncdoi.gov
Ben Tesh
Investigations
Central District Supervisor
Ben.Tesh@ncdoi.gov
Ronald Thomas
Agent Services
(919) 807-6800 Ext. 76806
Ronald.Thomas@ncdoi.gov
Helen Tompkins
Agent Services
Helen.Tompkins@ncdoi.gov
Rhonda Towns
Seniors’ Health Insurance Information Program
Communication Specialist
(919) 807-6900
1-800-443-9354
Jeffrey A. Trendel
Regulatory Actions
Deputy Commissioner
(919) 424-6472
(919) 733-2206 (Fax)
Trisha Tripp
Media Relations
Graphic Designer
(919) 733-5238
Trisha.Tripp@ncdoi.gov
Donna Tucker
Market Regulation
Market Analyst
(919) 807-6897
Donna.Tucker@ncdoi.gov
Bryant Tyndall
ControllerController Office
Special Projects; Energy Officer
(919)733-3352 Ext. 262
Bryant.Tyndall@ncdoi.gov
Snezana Vukina
Life and Health
Senior Policy & Rate Analyst
(919) 733-5060 ext. 343
Snezana.Vukina@ncdoi.gov
Karen Waddell
Legislative Services
Paralegal
(919) 733-4529
Karen.Waddell@ncdoi.gov
Debbie Walker
Financial Evaluation
Chief Financial Analyst
(919) 733-2205 ext. 260
(919) 715-7490 (Fax)
Lizz Wall
Media Relations
Public Information Assistant
(919) 733-5238
Lizz.Wall@ncdoi.gov
Sonny Watts
Financial Evaluation
PEO Administrator
(919) 807-6629
(919) 807-6638 (Fax)
Lisa Webb
Agent Services
(919) 807-6800 Ext. 76832
Lisa.Webb@ncdoi.gov
Diana Weber
Seniors’ Health Insurance Information Program
Regional Manager (Northeast Region)
(919) 807-6900
1-800-443-9354
Diana.Weber@ncdoi.gov
Sue Ann Webster
Life and Health
Life & Health Filing Coordinator
(919) 733-5060 ext. 350
SueAnn.Webster@ncdoi.gov
Mary Jo Wegenast
Life and Health
Policy & Rate Analyst
(919) 733-5060 ext. 345
Mary Jo.Wegenast@ncdoi.gov
Lalita Wells
Market Regulation
Asst Chief Life & Health Examiner
(919) 807-6898
Lalita.Wells@ncdoi.gov
Thomas West
Agent Services
(919) 807-6800 Ext. 76831
Thomas.West@ncdoi.gov
Nelson Whitley
Property and Casualty
Policy & Rate Analyst II
(919) 733-3368 Ext. 238
Nelson.Whitley@ncdoi.gov
Wanda Williams
Property and Casualty
Policy & Rate Analyst II
(919) 733-3368 Ext. 236
Wanda.Williams@ncdoi.gov
Nicole Williams
Financial Evaluation
Administrative Assistant
(919) 807-6606
(919) 807-6635 (Fax)
Noesche Williams
Seniors’ Health Insurance Information Program
Communication Specialist
(919) 807-6900
1-800-443-9354
Joyce Williams
Investigations
Office Assistant
Joyce.Williams@ncdoi.gov
Rose Vaughn Williams
Legislative Services
Legislative Counsel
(919) 733-4529
Rose.Williams@ncdoi.gov
Leyla Wilson
Investigations
Investigator, Central District
Leyla.Wilson@ncdoi.gov
Eric Wise
Investigations
Investigator, Western District
Eric.Wise@ncdoi.gov
Phyllis Wyrick
Life and Health
Senior Policy & Rate Analyst
(919) 733-5060 ext. 353
Phyllis.Wyrick@ncdoi.gov
Ke Xu, CPA, CFE
Financial Evaluation
Assistant Chief Financial Examiner
(919) 807-6616
(919) 807-6636 (Fax)
Vicky Young
Legislative Services
Legislative Liaison
(919) 715-7775
Vicky.Young@ncdoi.gov
Brenda Young
Financial Evaluation
Corporation Records Administrator
(919) 733-2205 ext. 276
(919) 715-7490 (Fax)
Xiaoyan Zhang
Financial Evaluation
Senior Financial Analyst
(919) 807-6604
(919) 807-6635 (Fax)
Lisa Zimmerman
Seniors’ Health Insurance Information Program
Communication Specialist
(919) 807-6900
1-800-443-9354