For Immediate Release: March 9, 2010

Contacts: Kristin Milam 919-807-6011

DOI Helps North Carolina Consumers Recover $20 Million

Commissioner Goodwin releases 2009 stats from divisions across the Department

RALEIGH -- Insurance Commissioner Wayne Goodwin today released the 2009 statistics for the Department of Insurance's Consumer Services, Healthcare Review, Market Regulation, Criminal Investigations and SHIIP Divisions:

"I'm proud that through our work at the Department we could get money back for consumers across North Carolina," said Commissioner Goodwin. "This year's numbers are especially eye-opening but certainly great news knowing that so many families have struggled financially this past year. Consumers need to know that the Department of Insurance is here to help them. Our strong, state-based insurance regulatory oversight here in North Carolina is a vital component to the consumer protections evident in our 2009 recovery statistics."

Anyone with questions about insurance can call the Department's Consumer Services Division at 800-546-5664 to speak with an insurance expert. If your health insurance has denied your claim, you may also contact the Healthcare Review Division at 1-877-885-0231. Further anyone with insurance fraud suspicions should call the Criminal Investigations Division at 919-807-6840; callers may remain anonymous.

Consumer information, downloadable publications and links to the Department's social media sites and online suggestion box are available at