For Immediate Release: May 7, 2010

Contacts: Kristin Milam 919-807-6011

Aetna's Ordered to Stop Ads and Enrollment of Medicare Part D Plans

SHIIP can help N.C. Medicare recipients who feel sanction's effects

RALEIGH -- Insurance Commissioner Wayne Goodwin today announced that the Department's SHIIP program is available to help some 23,000 N.C. Medicare recipients who may be affected by Medicare's sanction and suspension of Aetna Insurance Company's marketing and enrollment of its Part D prescription drug plans. The sanction will remain in effect until the company demonstrates that it has corrected the cited problems. Although the sanction does not impact current Aetna Part D members, if they are experiencing difficulties in getting their prescriptions SHIIP is here to help.

"North Carolina has more than 23,000 Medicare recipients enrolled in Aetna Part D plans, and I want those folks to know that if they've had delays getting their prescriptions filled, our SHIIP program can help," said Commissioner Goodwin. "We don't anticipate recipients having too much trouble - and remember their current coverage is not impacted - but if someone has a Medicare Part D plan with Aetna, and they're having problems they should call our SHIIP helpline at 1-800-443-9354."

Medicare issued the intermediate sanction because the plan has failed to fully meet its obligations to Medicare beneficiaries. More specifically those obligations include, but are not limited to:

Anyone with questions about this issue or any Medicare-related issue should contact SHIIP (Seniors' Health Insurance Information Program) at 1-800-443-9354 or visit the SHIIP Web site by by clicking on this link.

SHIIP is a division of the North Carolina Department of Insurance that offers free, unbiased information about Medicare, Medicare prescription drug coverage, Medicare Advantage, long-term care insurance and other health insurance information. SHIIP's trained volunteers provide one-on-one counseling in all 100 counties.

N.C. Aetna PDP Members affected by County