For Immediate Release: September 22, 2010

Additional Healthcare Reform Provisions Go Into Effect Sept. 23

RALEIGH -- On Sept. 23, the next round of provisions of the federal health care reform bill, also called the Affordable Care Act, will go into effect. Many of these provisions provide new or expanded benefits that serve as consumer protections for health insurance coverage.

"The good news for consumers is that they will begin seeing increased health insurance benefits that weren't offered before," said Commissioner Wayne Goodwin. "Further, consumers will begin seeing an increased level of transparency, including plain-language explanations and definitions from insurance companies. I hope this increased transparency will help consumers have a better understanding of their health insurance coverage."

For new health insurance plans with plan years beginning on or after Sept. 23, the Affordable Care Act makes the following changes:

The Affordable Care Act also eliminates pre-existing condition exclusions for everyone starting in 2014. Until 2014, each state will have a federal high risk pool that provides insurance coverage for people with pre-existing conditions. In North Carolina, Inclusive Health administers the federal high risk pool alongside the existing state high risk pool. For more information, consumers should contact Inclusive Health at 866-665-2117 or

There are also increased provisions included in the Affordable Care Act that help consumers when they must appeal a claim denial; North Carolina already has a program that helps consumers appeal their health insurance denials. The Department's Healthcare Review Program provides consumer counseling for working through insurance company internal appeals as well as coordinates external appeals by independent experts. Consumers who receive a health insurance claim denial should call the Healthcare Review Program at 877-885-0231.

The Affordable Care Act does not require people to change their existing coverage and/or find new coverage if they are satisfied with their current health insurance policy. If a health insurance plan existed as of March 23, 2010 - the date the Affordable Care Act was enacted - the plan is known as a "grandfathered plan." Grandfathered plans are exempt from most changes required by the Affordable Care Act. However, if the plan significantly reduces benefits or increases deductibles, copayments, and/or an employee's share of premium contributions, it will lose its grandfathered status and its exemptions.

For more information about the Affordable Care Act, visit or