For Immediate Release: January 31, 2011

Commissioner Goodwin Announces More Than $40 Million in Recoveries and Savings for North Carolinians

In tough economic times, the Department of Insurance fights to protect consumers

RALEIGH -- Insurance Commissioner Wayne Goodwin today released the 2010 statistics for the Department of Insurance's Consumer Services, Agent Services, Healthcare Review, Market Regulation, Criminal Investigations and SHIIP Divisions:

"I'm proud that the amount of recoveries and savings for each of our consumer protection-oriented divisions increased in 2010, in some cases dramatically from the previous year," said Commissioner Goodwin. "In these tough economic times, the Department of Insurance is constantly improving at getting money back to deserving North Carolinians. We're here to help."

Anyone with questions about insurance can call the Department's Consumer Services Division at 800-546-5664 to speak with an insurance expert. If your health insurance has denied your claim, you may also contact the Healthcare Review Division at 877-885-0231. If you would like to report suspected insurance fraud, call the Criminal Investigations Division at 919-807-6840; callers may remain anonymous. For Medicare-related questions or complaints, call SHIIP directly at 1-800-443-9354 or visit their Web site by clicking on this link.

Consumer information, downloadable publications and an online suggestion box are available at the N.C. Dept. of Insurance Web site here.