For Immediate Release: August 9, 2011
Insurance Commissioner Launches Health Insurance Smart NC
Department of Insurance enhances its efforts to serve North Carolinians.
RALEIGH -- Insurance Commissioner Wayne Goodwin today announced the launch of Health Insurance Smart NC, a consumer assistance program from the Department of Insurance.
"There is a great need for a source of accurate, up-to-date and unbiased information about health insurance for the public," said Goodwin. "I want people to know they can turn to Smart NC for assistance as they make important decisions about health insurance."
The Department of Insurance developed Health Insurance Smart NC to help North Carolinians better understand their options and rights related to health insurance. The program was established through federal grant funding provided by the Affordable Care Act, combined with existing resources from the Department of Insurance.
Smart NC can help you:
- File complaints or appeals with health insurance companies.
- Identify enrollment opportunities for health insurance coverage.
- Understand your rights and responsibilities regarding health insurance coverage.
- Request an external review if your health insurance claim was denied.
- Learn about health insurance-related issues.
Services are provided at no cost to the consumer, and the program can assist those covered by private health insurance, group health plans, state and federal high risk pools, or any other kind of public health coverage.
Smart NC's staff of trained specialists works out of the DOI office in Raleigh, as well as from regional offices in New Bern and Asheville. North Carolinians can contact Health Insurance Smart NC toll-free at 877-885-0231. Learn more at www.ncdoi.com/smart.