For Immediate Release: September 13, 2018

Contact: Marla Sink at 919-807-6017

(Download this broadcast quality video message from Commissioner Mike Causey. - Commissioner Hurricane Update Thursday.mp4

(Download this broadcast quality video message from Commissioner Mike Causey. - Commissioner Soundbites.mp4

Insurance Commissioner assures residents industry is storm-ready

RALEIGH -- As Hurricane Florence closes in on North Carolina’s coast, North Carolina Insurance Commissioner Mike Causey offers a word of support to residents whose homes and property are vulnerable to storm damage.

“I want to assure the state’s residents, North Carolina’s Insurance Industry and the North Carolina Coastal Beach Plan are robust and in the best shape they have ever been,” said Commissioner Causey. “We are prepared for the onslaught of claims that may be coming in that, once paid, will keep residents’ homes, property and lives intact.”

With the prediction of flooding a byproduct of the hurricane, Commissioner Causey ensures residents he is working closely with FEMA and the National Flood Insurance Program. As soon as the storm passes and it is safe to do so, agents will be on the ground to assist storm victims to help with their property.

Also, once the storm clears, the North Carolina Department of Insurance will set up Consumer Assistance Centers to help North Carolinians with their insurance needs and concerns.  These locations will be listed on the NCDOI website at and in the local media once the locations are identified.

You can learn more about preparing for a hurricane or disaster by visiting or by calling the N.C. Department of Insurance toll free at 855-408-1212.

Commissioner Causey also encourages North Carolinians to be wise to avoid potential scams as they rebuild their homes and lives. “If you’re asked for your John Hancock or to sign on the dotted line, stop and ask yourself if this is a scam,” Commissioner Causey said. “Unfortunately, scam artists use emergency situations such as a hurricane to prey on citizens during this vulnerable time. Keep your guard up so that you don’t get ripped off.”

Commissioner Causey offered the following tips to help keep victims from being ripped off:

Remember, insurance fraud is a crime. If you think you’re being scammed or want to report suspected fraud, please call the N.C. Department of Insurance Criminal Investigations Division at 919-807-6840.