For Immediate Release: December 19, 2018

Contact: Barry Smith at 919-807-6014

Special enrollment period announced for ACA enrollees affected by winter storm

RALEIGH -- North Carolina Insurance Commissioner Mike Causey has announced an extended enrollment period for winter storm victims who wish to apply for health insurance on the federal healthcare exchange. The Centers for Medicare and Medicaid Services (CMS) has informed the Department of Insurance that individuals who were unable to sign up because of the winter storm that impacted western and central North Carolina may be eligible for an Exceptional Circumstances Special Enrollment Period.

The deadline to enroll in the 2018 federal Affordable Healthcare Act exchange was Dec. 15. However, residents who were unable to enroll because of a power loss or the inability to travel can still apply for coverage. In addition, people who were unable to enroll because healthcare navigators (people designated to help enrollees navigate the application process) lost power or could not travel, can still apply for coverage.

CMS Caseworkers will evaluate an individual’s eligibility to enroll under an Exceptional Circumstances Special Enrollment Period on a case-by-case basis.

Here’s how to take advantage of this special enrollment period: Applicants must complete an application on the HealthCare.gov website. Even though applicants will receive a rejection notice because their application was completed after the Dec. 15 deadline, their enrollment information will be in the federal healthcare database. This is a critical step.

After receiving the rejection notice, applicants should contact the marketplace call center at 800-318-2596 (TTY: 855-889-4325) and indicate they are eligible because they were not able to complete their enrollment because of the winter storm emergency.

After talking with a CMS representative, a caseworker will determine whether the individual qualifies for a special enrollment opportunity. This may take several days.

CMS has not set a deadline as to when this Special Enrollment Period will end. However, individuals are encouraged to complete the process as soon as possible.

The Dec. 8th and 9th winter storm left several inches of snow in western and central North Carolina, knocking out power in some areas and making travel hazardous.

For more information, contact the N.C. Department of Insurance at 1-855-408-1212.

--NCDOI--