For Immediate Release: September 7, 2019

Contact: Barry Smith at 919-807-6014

CONSUMER ALERT: Commissioner Causey cautions Dorian victims to avoid scams when dealing with public adjusters

RALEIGH -- North Carolina Insurance Commissioner Mike Causey warned North Carolinians recovering from Hurricane Dorian to use extra caution when approached by public adjusters offering to help with insurance claims.

"While public adjusters can be helpful with some large, complicated claims, unfortunately there are unscrupulous fraud artists out there who prey on victims following natural disasters," Commissioner Causey said. "Following a few simple tips can keep people impacted by Hurricane Dorian from becoming a victim a second time."

Public adjusters do not work for your insurance company. Instead, a public adjuster is hired by and works for the person filing the insurance claim to help with the filing, negotiation, and settlement of a claim. The public adjuster charges a fee for his or her services, often a percentage of the final settlement amount.

In addition, some dishonest and unqualified individuals might pose as public adjusters, pressure you to sign a contract, or try to take advantage of you in other ways.

Commissioner Causey offered the following tips for people considering hiring a public adjuster:

You may also call your insurance company or the N.C. Department of Insurance at 855-408-1212 before you sign your contract, or even after you sign it if you have questions about it. Read the Department of Insurance's Consumer's Guide to Public Adjusters.