- Serves as staff to the Fire and Rescue Commission
- Coordinates and operates the State Fire and Rescue Incident Reporting System (NFIRS)
- Serves as State representative, coordinating programs developed and offered by the US Fire Administration and the National Fire Academy.
- Manages the state's voluntary certification system comprised of 32 subjects, in which more than 100,000 fire and rescue personnel participate. Fourteen certification programs are active including: Firefighter, Instructor, Technical Rescuer, Fire and Life Safety Educator, Fire Apparatus Driver/Operator, Emergency Vehicle Driver, Hazardous Materials Responder, Fire/Arson Investigator, Fire Officer, Marine Shipboard Firefighter, Firefighter, Airport Firefighter, Chief 101, RIT and Wildland.
Firefighter FF, Instructor, Haz Mat, Driver Ops, EVD, Fire Officer, Technical Rescuer, FLSE, Marine Shipboard Firefighter , Airport Firefighter are accredited by the International Fire Service Accreditation Congress(IFSAC) Instructor, FLSE and Fire Officer are accredited by the National Board on Fire Service Professional Qualifications (Pro Board).